Modern Slavery Statement for Cleaners Richmonduponthames

At Cleaners Richmonduponthames, we are committed to conducting business with integrity, transparency, and respect for human rights. This Modern Slavery Statement sets out the steps we take to prevent modern slavery, forced labour, human trafficking, and exploitative working conditions across our operations and supply chain. We recognise that cleaning services can involve multiple layers of labour, subcontracting, and procurement, and we therefore maintain a zero-tolerance policy toward any form of slavery or exploitation.

Our Commitment to Ethical Practice

We expect all employees, contractors, and suppliers to uphold the highest ethical standards. The Cleaners Richmond upon Thames approach is grounded in fair treatment, lawful employment, and safe working conditions for everyone involved in delivering our services. We do not knowingly engage with any organisation that fails to demonstrate compliance with relevant labour laws or human rights obligations. Our internal policies make clear that breaches may result in corrective action, suspension, or termination of business relationships.

To strengthen our safeguards, we train relevant staff to recognise warning signs of exploitation, such as withheld wages, restricted movement, coercion, or inconsistent employment documentation. These measures help us identify risks early and respond responsibly. We also review recruitment practices to ensure that all workers are engaged voluntarily and are provided with clear information about their duties, pay, and working arrangements. In this way, Cleaners Richmonduponthames supports lawful and dignified employment practices at every level.

Supplier Due Diligence and Audits

Supplier management is a critical part of our anti-slavery framework. We carry out supplier audits and risk assessments to evaluate whether our partners meet acceptable standards on labour rights, pay practices, subcontracting, and worker welfare. Higher-risk suppliers may be subject to additional scrutiny, including document checks, site visits, and follow-up reviews. Where issues are identified, we require prompt remediation and monitor progress closely.

We also expect suppliers to maintain transparent records relating to worker onboarding, employment terms, and any third-party labour arrangements. This helps us verify that workers are recruited responsibly and that no one is subjected to deceptive practices or debt bondage. If a supplier cannot demonstrate compliance, we may reduce exposure by limiting orders, placing the relationship under review, or ending it altogether. Our procurement decisions are therefore aligned with our broader commitment to ethical cleaning services in Richmond upon Thames.

Zero tolerance is not merely a statement of principle; it is embedded in how we operate. Every report of concern is taken seriously, documented, and assessed without delay. We believe that strong oversight and consistent enforcement are essential in preventing abuse and maintaining trust throughout our supply chain.

Reporting Concerns and Raising Issues

We encourage workers, suppliers, and partners to report any suspicion of exploitation through our internal reporting channels. Concerns may be raised confidentially and, where permitted, anonymously. Reports can relate to recruitment fees, confiscated identity documents, unsafe accommodation, excessive working hours, or any sign that a person is being controlled or exploited. All reports are handled sensitively, and retaliation against whistleblowers is prohibited.

When a concern is raised, it is reviewed by the appropriate responsible manager, and an investigation is initiated where necessary. Findings are recorded, and corrective actions are tracked to completion. If a situation indicates immediate risk to a worker, we prioritise safeguarding measures and work to ensure the person is protected. This process reflects the standards expected of Cleaners Richmonduponthames and reinforces our commitment to ethical conduct.

We also promote awareness among our teams so that potential issues are not overlooked. Staff are reminded that reporting concerns is a duty as well as a right, and that openness helps maintain a safe and lawful workplace. Clear procedures make it easier to act swiftly and reduce the likelihood that abusive practices will continue unchecked.

Annual Review and Continuous Improvement

This statement is reviewed annually to ensure it remains effective, relevant, and aligned with legal requirements and best practice. The review considers audit findings, reported concerns, supplier performance, and any changes in operational risk. Where gaps are identified, we update our controls, improve training, and strengthen due diligence measures.

As part of our ongoing improvement cycle, we set objectives to enhance awareness, refine supplier checks, and reinforce accountability at every stage of delivery. We recognise that preventing modern slavery is an ongoing responsibility, not a one-time exercise. Accordingly, Cleaners Richmond upon Thames will continue to monitor developments, learn from experience, and apply stronger protections wherever necessary.

Through this statement, we reaffirm our determination to operate ethically and to support a supply chain free from exploitation. Our Modern Slavery Statement is a reflection of our values: fairness, compliance, and respect for human dignity. We remain committed to making sure that every person connected with our services is treated lawfully, responsibly, and with care.